1. Acceptance of Terms
By using Clover Aroma website (hereinafter referred to as “we,” “us,” or “our”), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website.
2. Product Information
a. We strive to provide accurate and up-to-date information about our handmade organic skincare products, including ingredients, usage instructions, and pricing. However, we do not warrant the accuracy, completeness, or reliability of any product information.
b. Product images are for illustration purposes only and may vary from the actual product due to natural variations in handmade items.
3. Orders and Payment
a. By placing an order on our website, you agree to provide accurate and complete information, including billing and shipping details.
b. All prices are in USD and inclusive of applicable taxes. Shipping costs will be calculated and displayed at checkout.
c. We use Stripe as our payment processor. By making a purchase, you agree to Stripe’s Terms of Service (available on their website) in addition to our terms and conditions.
4. Shipping and Delivery
a. We aim to process and dispatch orders promptly. However, delivery times may vary based on your location and external factors beyond our control.
b. Shipping costs and estimated delivery times are provided during the checkout process.
c. We are not responsible for any customs duties, taxes, or additional charges incurred during international shipping.
5. Returns and Exchanges
a. We accept returns and exchanges within 20 days of the delivery date, provided the product is unused, in its original packaging, and accompanied by a valid proof of purchase.
b. Customers are responsible for return shipping costs unless the return is due to our error. For more information, please refer to our Refund and Returns Policy.
6. Privacy Policy
a. Our privacy policy governs the collection, use, and disclosure of personal information, in compliance with the California Consumer Privacy Act (CCPA). By using our website, you consent to our Privacy Policy.
b. We take reasonable measures to protect customer information; however, we cannot guarantee the security of data transmitted over the internet.
7. Intellectual Property
a. All content on our website, including text, images, logos, and product designs, is the property of Clover Aroma LLC and is protected by copyright and other intellectual property laws.
b. You may not reproduce, distribute, or use our content without explicit written permission.
8. Limitation of Liability
a. Clover Aroma LLC aka CloverAroma.com is not a licensed healthcare provider, and the content provided is not intended to establish a professional-client relationship. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
b. Our handmade skincare products are crafted with care using natural ingredients. However, individual reactions to skincare products may vary. It is advisable to perform a patch test before regular use and discontinue use if irritation occurs.
c. The information shared on our blog regarding natural skincare solutions, herbs, and oils is based on personal experiences, research, and general knowledge. It is not intended as specific medical advice. Consult with a qualified healthcare professional for personalized advice regarding your skincare concerns.
d. Clover Aroma LLC is not responsible for any adverse reactions, losses, injuries, or damages arising from the use of our products or the information provided on the website or blog.
9. Governing Law
a. These terms and conditions are governed by the laws of the State of California. Any disputes shall be resolved through arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
10. Changes to Terms and Conditions
a. We reserve the right to update or modify these terms and conditions at any time without notice. Changes will be effective immediately upon posting on our website.
By using our website and making payments through Stripe, you acknowledge and agree to both our terms and conditions and Stripe’s Terms of Service.
Thank you for your understanding and for choosing CloverAroma.com for your natural skincare needs.